Patrick Ciriello
Business Expertise
Project Management, Business Analysis, Business Development, Cross Functional Leader, Team Building, Team Facilitation, Enterprise Implementation, Functional Requirements Gathering, Functional Specification Documentation, Scope of Work Control, Budgeting & Forecasting, Data Mapping, Change Management, Training, Support, Stakeholder Identification, Reporting, Decision and Executive Support Systems, Presentations, Process / System Documentation
Methodologies: Catalyst, XAD, RAD, Agile, Scrum, Waterfall, Strategic Alignment, Iterative Prototyping, Wire-framing
Technical Expertise
Hardware/OS: PC, Mac, RS/6000, VAX, 3B2, IBM 390 (VM, CICS), IBM 9370
Operating Systems: DOS, Windows 9x/NT/2000/XP/Vista, OS/2, OS-X, AIX, VMS, Unix, Music/SP
Networks (topology): Ethernet, Token Ring, FDDI, WiFi, 802.11b/g, Starlan, Telxon RF server
Network OS: Novell 3.x/4.x/5.x, Arc Serve, Lantastic, Lan Server, SUN
Web Development: SEO, SEM, Apache, HTML, CSS, Dreamweaver, FrontPage, HotMeTaL, PHP, Javascript
Web Tech: Web Sphere, Apache, TCP/IP, FTP, SNMP, SMTP, BGP, Hosting, Domain Management
Programming: Visual Basic, dBase, Paradox, MF-Cobol, Pascal, C, SQL, REXX, Assembly, Access
Databases/Storage: Access, DB2, MySQL, SQL Server, Data Warehouse, SAN / NAS / DASD / JBOD, RAID
Graphics/Presentation: Flash, Photoshop, Visio, PowerPoint
A/V Tech: BitPack, Sound Forge, Pro-Tools, Final Cut Pro, Compressor, Sorenson Squeeze, After Effects
Office Software: MS Office (all), Open Office, Lotus 123, Word Perfect, Multi-Mate
PM / CRM Software: MS Project, Visio, Outlook/Exchange, ACT!
Other Software: Quick Books, MYOB
Project Manager, Advanced Media Post, LLC Burbank, CA 7/2002 - 6/2007
DVD Authoring, Video Editing, Sound Engineering, DVD Duplication / Replication, Web Site Deployment
Management of time (in-house employees, client deadlines, computer usage, contractors)
Management of assets (provided by the client or developed in-house)
Vendor Management (editors, graphic artists, sound engineers, musicians)
Vendor Coordination (replicators, printers, packaging suppliers)
Client Management (directors, producers), Equipment and Facility Management, Project Facilitation
Asset Preparation and QA, Asset Tracking, Client Relationship Management, Product QA
Requirements Gathering, Functional Design Specifications, System Design Specifications
GUI Design, Programming, On-line and Viral Marketing, SEM/SEO, CMS Customization
PC and MAC support, troubleshooting, and maintenance (applications and hardware)
Medea Raid storage system support (2.5 TB), LAN, T1, WiFi support, troubleshooting, and maintenance
Creating and Tracking Invoices, Management of Office Supplies, Catering, and Shipping
Sound Engineering,, Studio Operations (voice recording)
Video Processing Setup, DVD Authoring, Graphic Design, Video Editing, Video Compression
Partner / Consultant / Business Analyst / Developer
Dark Hour Designs, Burbank, CA (formerly Family Business Enterprises and TD Technologies)
1987 - Present
http://www.darkhourdesigns.com
Responsibilities include sales and marketing. Primary services provided to our clients include consulting, training, web hosting, web development, domain management, technical services, graphic design, content editing, project management, and hardware/software acquisition support. Primary technologies and applications used include Dreamweaver, Photoshop, Flash, HTML, CSS, XML, PHP, MySQL, Joomla, PHPnuke, MySpace, WordPress, and phpBB.
Manager, Consulting Services & Technology
Westwood Solutions, LLC Springfield, NJ
05/2001 - 04/2002
http://www.westcomp.com
Responsibilities included sales & marketing of our services to government (federal, state, and local), corporate, and educational clients, as well as training and staff development in the following areas:
Business Analysis & Planning / Disaster Recovery / Disaster Prevention Planning / Business Process Re-engineering
Web Site Design, Web Marketing, E-Commerce, Custom Application Development, Content Editing
Design and Implementation of LAN, WAN, Network Control Centers, and Warehouse / Distribution Systems
Responsibilities also included developing partnerships with other leading technology and business solution providers to provide our clients with services in other areas such as Oracle Database Systems, Cabling / Wiring for Fiber Optics, CRM, ERP, and other large-scale enterprise systems.
CTO
ThePharmaNetwork, LLC Woodcliff Lake, NJ
05/2000 - 01/2001
http://www.thepharmanetwork.com
Overall Technical Architecture of Web Portal
Procurement of Hardware and Software
Vendor Management
Business Plan Development
Budget and Forecasting
Developement Team Selection and Management
Supplier Negotiations
Business Requirements Development
Functional Requirements Documentation
System Requirements Documentation
Overall management of the initial development phase of the site
Development of financial documents used for acquiring investor funding
Development of technical specification for the site UI, database structures, and EDI interfaces
Partner / Business Analyst / Developer
Expert Support Services, Ltd. Thorton, LS, United Kingdom
06/1998 - 06/2000
ESS was the product of the joint collaboration of professionals from the US, UK, Canada, and India. The concept was to provide on-call, on-line help desk support to consumers and businesses in the UK, 24x7, at significant cost savings when compared to manufacturer offered support or hiring in-house experts.
Business & Network Analyst / Developer
PC Sphere, LLC Montville, NJ
08/1997 - 01/2001
PC Sphere, LLC started as a one-man sole-proprietorship in 1987. It was incorporated in 1998, and entered into a joint international venture with Expert Support Services, Ltd. in the UK. Services provided included: Telephone Help Desk Support, PC Repair, Network Installation, and Web Site development.
Creative Lead / Business Developer
Wizards Market, Burbank, CA
07/2002 - Present
http://www.wizardsmarket.com
Wizards Market is an online wholesale / retail site that focuses on many of my own interests, including gaming, cartography, history, antiques, symbology, heraldry, science fiction, and fantasy (e.g. Lord of the Rings.)
Project Manager / Senior Programmer / Business Analyst
Merck-Medco Managed Care 03/1994 - 03/2000
http://www.medco.com
Senior Project Lead for all Managed Care system development
Front Line technical support for all system users
MIS Relationship Management
Facility Relationshiop Management (GM, Chief Pharmacists, local IT)
End User Training (Pharmacists, Data Entry, Customer Support)
Business Requirements Gathering
Functional Specifications Development
System Specifications Development
Integration with IT systems
Development Team Leader
Cross Functional Team Leader
Lead developer for production and pilot systems (dBase, EHLLAPI, VB, Access, Paradox)
Lead analyst for EIS/DSS system development (Excel, Access, Form-Flow)
Administration and support of remote LAN systems
Team Leader for Call Center / Counseling System development (Edge, GEO, RS/6000)
Developer of internal (intranet) web site
Senior Consultant / Documentation Specialist
Computer Science Corporation
02/1992 - 03/1994
Client: Medco Containment Services
Project: Prudent Prescribing System
Developer of PC to Mainframe Interface (dBase / EHLLAPI / CICS)
Installation, support, and maintenance of PC workstations
Installation, support, and maintenance of Novell LAN servers and wiring systems
Installation of remote access software for real-time support of remote facilities and reporting
Project: Decision Support System
Designed process for remote download of reporting data (Close-Up)
Designed and developed database and application for reporting (Access, Visual Basic)
Designed DSS trend analysis using Excel and Access
Client: CPC International, Best Foods Division
Project: ICONS (Pilot)
ICONS is a multi-site inventory tracking system based on a distributed database scheme. The user interface consists of a Telxon RF portable terminal and Symbol bar-code scanning gun. The resulting pilot system was so successful that the system was deployed after a 6-week testing period, 4 ½ months earlier than planned.
Budgeting Support, CRM Support, Business Requirements Gathering
Functional Process Documentation, Network Infrastructure analysis, System Specification Documentation
Vendor Relationship Management
RFI / RFQ development for hardware / software, Analysis of RFQ responses
Coordination of vendor demonstrations, Team lead for final vendor selection
Design and development of Inter-facility Communications Architecture (OS/2 CM, EHLLAPI)
Design and development of data archiving system (REXX, DB/2)
Supervisor of Networking & Technical Services
Lafayette College, Easton PA
12/1988 - 01/1992
Technical Management Support of $4MM campus-wide networking project ($250,000 annual budget)
Technical design of network wiring system
Network Architecture Design of Servers, Routers, Bridges, Patching Facilities
Development of RFI / RFP / RFQ documents; Anaylsis of Same
On-going budget tracking and forecasting during planning and installation stages
Vendor negotiations and management
Consultant / Engineer relationshiop management
Supervision of three professional level direct reports and two-dozen part-time student employees
Integration of Academic and Administrative Computing Services
Application and network training for Staff, Students, and Faculty
Contributing author to Campus-Wide Networking series published by CMP
Presenter to CWIS convention, Hilton Head, SC
Installation/Configuration/Maintenance of:
multi-protocol routers
token-ring - ethernet bridges
Netware file servers (2.15, 3.11)
Installation, configuration, and use of network diagnostic tools:
NG Sniffer
Proteon Overview IP based monitoring system
Proteon Token View in-band / out-band port monitoring system
PC Specialist (Business Analyst, Programmer, Systems Developer)
Horizon Bank
08/1987 – 12/1988
Development of Credit Card application processing tracking system (dbase)
Development of Intervoice interactive telephone voice-response system (4GL)
Development of Davox smart-terminal macro features
PC and printer support and main
Department liason with IT and Telecom groups
Education
Master’s Degree in Management (Focus: Information Management), Stevens Institute of Technology, Hoboken, N.J. (1995)
Bachelor’s Degree in Computer Science, minor in Physics, Drew University, Madison, N.J. (1987)
Professional Training
Xerox Printers; SGML; CISCO; Symantec; HP systems; Visual Basic; Marketing; Time Management; Proteon; CSC Catalyst; CSC XAD; SQL
Organizations
RPGA – Herald Level Game Master
RPG Gateway, Editor
Harmony Sr. Drum Corp, Boonton, NJ - Past member of executive board; section leader; music & marching instructor
Habitat for Humanity, Newark NJ – Network and Application Support
PREPnet (Pennsylvania Research & Economic Partnership Network), State of Pennsylvania
Sheep Hill Astronomical Society, Boonton, NJ
Morris Museum Astronomical Society, Morristown, NJ
That Medieval Thing, Drew University, NJ - Co-founder, fight coordinator and choreographer
Varsity Fencing Team, Drew University, NJ - Team Captain, Assistant Coach
Boy Scouts of America, Montville NJ - Troop 74; Troop 68 - Senior Patrol Leader; Assistant Scout Master; Eagle Scout
Lafayette College – Jazz Band
Drew University – Symphonic Orchestra
Montville High School – Chess Club, D&D Club, Marching Band, Jazz Band, Concert Band, Math Club
